Last updated: 22 April 2026

Viriatum (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Who We Are

Viriatum
R. Heróis do Ultramar 13
2475-150 Benedita, Portugal
Email: info@viriatum.com

2. The Data We Collect

We may collect and process the following categories of personal data:

• Name, email address, phone number
• IP address, browser type, operating system, and usage data through cookies
• Messages, inquiries, support requests

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services
• To respond to enquiries or customer service requests
• To process transactions and fulfil orders
• To improve our website and services
• To comply with legal obligations

We will only use your personal data where we have a lawful basis to do so (e.g., consent, contract, legal obligation, or legitimate interests).

4. Sharing Your Data

We do not sell your personal data. We may share your information with:

• Trusted service providers (e.g., website hosting, payment processors) if necessary to fulfil your order
• Government authorities when legally required

All third-party service providers are required to respect the confidentiality of your data and comply with data protection laws.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and improve our services. You can manage your cookie preferences through your browser settings or our cookie banner when visiting the site.

6. Your Rights (EU and US Visitors)

If you are an EU resident, under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with your local data protection authority

US visitors may have rights under specific state laws (e.g., California Consumer Privacy Act - CCPA), for example:

• Know what data we collect
• Request deletion of your personal data

To exercise your rights, contact us at info@viriatum.com.

7. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

8. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

9. International Data Transfers

If we transfer data outside the EU/EEA or US, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact:

Viriatum
Email: info@viriatum.com
Address: R. Heróis do Ultramar 13, 2475-150 Benedita, Portugal